We turn your customer list into repeat revenue.
You have a customer list but never email them (or they never open).
Sound familiar?
The knot.
There's a list of people who've already bought from you or shown interest - and you're ignoring them. Or you send the occasional newsletter that gets 12% open rates and zero responses. Your competitors are nurturing relationships while your list goes cold. The easiest sales are sitting in your database, untouched.
What we do about it
The fix.
We build email and SMS strategies that actually get opened, read, and acted on. Sequences that nurture leads, campaigns that re-engage past customers, and automations that work while you sleep. You start extracting value from the audience you've already built.
What you get.
The deliverables, plainly listed. If it's not here, ask — we'll tell you honestly whether it's included.
- 01 Email strategy and automation setup
- 02 Welcome sequences for new subscribers
- 03 Nurture campaigns for leads not yet ready to buy
- 04 Re-engagement campaigns for dormant customers
- 05 SMS marketing strategy and implementation
- 06 Template design and copywriting for campaigns
How this one works.
No discovery phases that outlive the project. Just the steps that earn their place.
- 01 List Audit & Strategy We assess your current list, segmentation, and email performance. We identify opportunities and build a strategy to extract value from your audience.
- 02 Automation Setup We build the automated sequences - welcome series, nurture campaigns, re-engagement flows. Emails that work while you sleep.
- 03 Campaign Development We create campaign templates, write copy, and design emails that get opened and clicked. Not generic templates - emails designed for your audience.
- 04 Testing & Optimisation We test subject lines, send times, and content. Continuous improvement based on what your audience actually responds to.
Why this matters
Email remains the highest-ROI marketing channel. People on your list have already shown interest - converting them costs a fraction of acquiring new leads. But most businesses neglect email or do it badly. Proper email strategy turns your existing audience into predictable revenue.
Who this suits
- Businesses with email lists they rarely or never contact
- Companies with low open rates and zero engagement
- E-commerce businesses not maximising customer lifetime value
- Anyone sitting on a database that should be generating revenue
The questions everyone asks.
If yours isn't here, ask it — we answer emails within 24 hours.
Q1 Which email platform do you recommend?
Depends on your needs. Mailchimp for simple needs, ActiveCampaign for advanced automation, Klaviyo for e-commerce. We work with what you have or recommend what fits.
Q2 How often should we email our list?
Weekly minimum for most businesses, more frequently during campaigns. Consistency matters more than frequency. Under-mailing is more common than over-mailing.
Q3 Our open rates are terrible - can you fix that?
Usually yes. Poor open rates typically stem from bad subject lines, wrong send times, or deliverability issues. We diagnose the cause and fix it systematically.
Q4 Is SMS marketing worth it?
For some businesses, absolutely. SMS has 98% open rates and works brilliantly for time-sensitive offers and reminders. We assess whether it makes sense for your situation.
Sound like your problem?
Tell us where it hurts. We’ll tell you honestly whether we can help — and what we’d do first.